“What a leader must grasp is that awareness is about beginning where people are, not where we want them to be or where they ought to be in terms of some program or plan. Awareness requires the willingness to suspend our answers and plans to focus on creating the kinds of safe spaces where people are able to give voice to their experience of disorientation.”

(Alan J. Roxburgh & M. Scott Boren, Introducing the Missional Church: What it is, why it matters, how to become one, Baker Books, Michigan, 2009, p.142)